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# Contract with Fortress Business Underwriters for Bizllm
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---
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## Terms
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1. **Agreement Effective Date**: This contract is effective as of February 1, 2025.
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2. **Duration**: This agreement will remain in effect for a term of 24 months, concluding on January 31, 2027.
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3. **Subscription Type**: Fortress Business Underwriters agrees to subscribe to the **Professional Tier** of Bizllm, at a cost of $12,000/month, totaling $288,000 for the duration of this contract.
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4. **Payment Terms**: Payments are due on the 5th of each month. Late payments will incur a penalty of 2% per month.
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5. **Scope of Use**: License covers up to 50 named users within Fortress Business Underwriters' organization, with additional user licenses available at $150/month per user.
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6. **Termination Clause**: Either party may terminate this agreement with 60 days' written notice prior to the end of the term. If terminated early, a termination fee equal to 25% of remaining contract value will apply.
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---
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## Renewal
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1. **Automatic Renewal**: This agreement will automatically renew for an additional 24-month term unless either party provides written notice of non-renewal at least 60 days before the expiration date.
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2. **Price Adjustments**: Subscription fees may be adjusted for the renewal term based on Consumer Price Index (CPI) changes or enhanced feature availability, with 90 days' prior notice provided to Fortress Business Underwriters.
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3. **Upgrade Options**: Client may upgrade to Enterprise Tier at any time with 30 days' notice and prorated pricing adjustment.
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---
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## Features
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1. **Access to Professional Tier Features**: Fortress Business Underwriters will have access to all Professional Tier features, including:
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- Multi-Line Underwriting Engine for general liability, professional liability, property, workers' comp, and cyber insurance
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- Business Intelligence Integration with automated data gathering
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- Cyber Risk Assessment with digital security posture evaluation
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- Workers' Compensation Optimization tools
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- Commercial Property Evaluation with catastrophe modeling
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- Professional Liability Specialization for multiple industry sectors
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- Portfolio Management Dashboard with predictive analytics
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- Agent and Broker Portal with commission tracking
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- Claims Management Integration with AI-powered subrogation identification
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2. **Advanced Analytics**: Access to enhanced reporting capabilities including loss ratio analysis, geographic heat maps, and competitive benchmarking tools.
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3. **API Access**: Limited API access for integrating Bizllm with existing underwriting workbenches and agency management systems (up to 100,000 API calls/month).
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4. **Custom Workflows**: Ability to configure up to 10 custom underwriting workflows tailored to Fortress's specific business lines and risk appetites.
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---
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## Support
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1. **Technical Support**: Fortress Business Underwriters will receive priority technical support from Insurellm, including:
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- Dedicated account manager with monthly check-ins
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- 24/7 emergency technical support hotline
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- Response time guarantee: 2 hours for critical issues, 8 hours for standard issues
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2. **Training**: Insurellm will provide:
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- Initial comprehensive onboarding (40 hours) for up to 20 staff members
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- Quarterly advanced training sessions on new features and best practices
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- Access to online learning portal with video tutorials and documentation
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- Annual certification program for power users
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3. **Updates and Maintenance**:
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- Monthly platform updates with new features and enhancements
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- Scheduled maintenance windows: Saturday 11 PM - Sunday 3 AM EST
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- Minimum 72 hours advance notice for all planned maintenance
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- Zero-downtime updates for non-critical improvements
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4. **Integration Support**: Dedicated integration specialist to assist with:
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- Connection to policy administration systems (Duck Creek, Guidewire, etc.)
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- Data migration from legacy underwriting platforms
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- Third-party data provider integrations (Verisk, LexisNexis, CoreLogic)
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---
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**Signatures:**
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_________________________________
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**Michael Torres**
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**Title**: Chief Revenue Officer
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**Insurellm, Inc.**
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**Date**: February 1, 2025
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_________________________________
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**Robert Chen**
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**Title**: Chief Underwriting Officer
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**Fortress Business Underwriters**
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**Date**: February 1, 2025
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---
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*This contract outlines the terms of the relationship between Insurellm and Fortress Business Underwriters for the Bizllm product, establishing a partnership to transform commercial insurance underwriting operations.*
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