Updated Week 5 with November version

week5/knowledge-base/employees/Jennifer Adams.md

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+# HR Record
+
+# Jennifer Adams
+
+## Summary
+- **Date of Birth:** July 7, 1997
+- **Job Title:** Sales Development Representative
+- **Location:** Remote (Based in Denver, Colorado)
+- **Current Salary:** $58,000
+
+## Insurellm Career Progression
+- **March 2023 - Present:** Sales Development Representative
+  - Generates qualified leads for enterprise sales team
+  - Conducts outbound prospecting via phone, email, and LinkedIn
+  - Researches target accounts in insurance industry
+  - Books discovery meetings for account executives
+
+- **June 2022 - February 2023:** SDR Intern
+  - Completed 9-month internship program
+  - Learned sales processes and CRM tools
+  - Shadowed senior SDRs and participated in training
+
+- **August 2019 - May 2022:** Customer Service Representative at RetailCo
+  - Handled customer inquiries and resolved issues
+  - Developed communication and problem-solving skills
+
+## Annual Performance History
+- **2023:** Rating: 3.0/5
+  *Meets basic expectations. Achieved 78% of lead generation quota. Shows effort but struggles with conversion rates. Needs improvement in discovery call quality.*
+
+## Compensation History
+- **2023:** Base Salary: $58,000 + Commission: $4,200
+- **2022:** Intern Stipend: $22/hour
+
+## Other HR Notes
+- **Education:** BA in Business Administration from University of Denver (graduated 2022)
+- **Skills:** Learning Salesforce, LinkedIn Sales Navigator, and sales prospecting techniques
+- **Development Plan:** Enrolled in sales skills training program. Manager providing weekly coaching on objection handling and qualification techniques.
+- **Challenges:** Struggles with phone confidence and needs to improve research quality before outreach. Working on building pipeline consistency.
+- **Feedback:** Enthusiastic and coachable. Shows potential but needs more experience and skill development. Sometimes gives up too easily when facing rejection. Improving gradually with support.
+- **Goals:** Aiming to hit 100% of quota in Q4 2024 and qualify for SDR of the Quarter recognition