LLM_Engineering_OLD/week5/knowledge-base/contracts/Contract with Atlantic Risk Solutions for Bizllm.md

Contract with Atlantic Risk Solutions for Bizllm

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Terms

1. Agreement Effective Date: This contract is effective as of January 15, 2025.
2. Duration: This agreement will remain in effect for a term of 12 months, concluding on January 14, 2026.
3. Subscription Type: Atlantic Risk Solutions agrees to subscribe to the Professional Tier of Bizllm, at a cost of $12,000/month, totaling $144,000 for the duration of this contract.
4. Payment Terms: Payments are due on the 10th of each month via ACH transfer. Late payments will incur a penalty of 1.5% per month and may result in service suspension after 15 days delinquency.
5. User Licenses: Contract includes 35 named user licenses. Additional users may be added at $180/month per license.
6. Termination Clause: Either party may terminate this agreement with 45 days' written notice. Early termination requires payment of 50% of remaining contract value.

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Renewal

1. Automatic Renewal: This agreement will automatically renew for an additional 12-month term unless either party provides written notice of non-renewal at least 45 days before the expiration date.
2. Price Protection: Pricing increases capped at 8% annually for the first two renewal periods, providing Atlantic Risk Solutions with budget predictability.
3. Volume Discounts: If Atlantic Risk Solutions expands to Enterprise tier during renewal, they receive a 15% discount on the difference for the first renewal year.

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Features

1. Access to Professional Tier Features: Atlantic Risk Solutions will have access to all Professional Tier features, including:

   • Multi-Line Underwriting Engine supporting general liability, professional liability, property, workers' compensation, and cyber insurance
   • Business Intelligence Integration with automated data gathering from 50+ data sources
   • Cyber Risk Assessment module with security posture evaluation
   • Workers' Compensation Optimization with payroll integration and class code analysis
   • Commercial Property Evaluation with catastrophe modeling
   • Professional Liability Specialization for E&O coverage
   • Portfolio Management Dashboard with loss ratio tracking and geographic analysis
   • Agent and Broker Portal supporting up to 500 distribution partners
   • Claims Management Integration with reserve recommendation engine

2. Industry-Specific Templates: Pre-configured underwriting templates for:

   • Technology companies and software-as-a-service (SaaS) businesses
   • Professional services firms (consulting, accounting, legal)
   • Healthcare providers and medical practices
   • Contractors and construction trades
   • Restaurants and hospitality businesses

3. Advanced Reporting: Monthly automated reports including:

   • New business pipeline and conversion rates
   • Renewal retention analysis
   • Loss ratio trending by line of business
   • Agent performance scorecards
   • Competitive market positioning insights

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Support

1. Technical Support: Atlantic Risk Solutions will receive priority technical support from Insurellm for any issues arising from the Bizllm product:

   • Dedicated support phone line and email
   • Response time: 4 hours for critical issues, 12 hours for standard requests
   • Access to technical support Monday-Friday 7 AM - 8 PM EST

2. Training: Insurellm will provide comprehensive training program:

   • Initial onboarding for up to 15 staff members (20 hours total training)
   • Bi-monthly webinars on platform updates and best practices
   • Access to on-demand video library and knowledge base
   • Annual refresher training session

3. Updates and Maintenance:

   • Quarterly platform updates with new features and security enhancements
   • Monthly minor updates and bug fixes
   • Maintenance windows: Sunday 1 AM - 5 AM EST
   • 48-hour advance notice for all scheduled maintenance

4. Account Management:

   • Assigned account manager with quarterly business review meetings
   • Annual strategic planning session to align platform usage with business goals
   • Priority access to new beta features

5. Integration Support: Technical assistance for integrating Bizllm with:

   • Atlantic's existing agency management system (Applied Epic)
   • Commercial lines rating platforms
   • Third-party data providers (Dun & Bradstreet, Experian, Verisk)
   • Email marketing platforms for agent communications

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Signatures:

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Michael Torres Title: Chief Revenue Officer Insurellm, Inc. Date: January 15, 2025

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Diana Marquez Title: Senior Vice President, Commercial Lines Atlantic Risk Solutions Date: January 15, 2025

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This contract establishes a professional partnership between Insurellm and Atlantic Risk Solutions, enabling Atlantic to leverage cutting-edge AI technology for commercial insurance underwriting and administration.