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LLM_Engineering_OLD/week5/knowledge-base/employees/Jennifer Adams.md
2025-11-04 07:26:42 -05:00

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HR Record

Jennifer Adams

Summary

  • Date of Birth: July 7, 1997
  • Job Title: Sales Development Representative
  • Location: Remote (Based in Denver, Colorado)
  • Current Salary: $58,000

Insurellm Career Progression

  • March 2023 - Present: Sales Development Representative

    • Generates qualified leads for enterprise sales team
    • Conducts outbound prospecting via phone, email, and LinkedIn
    • Researches target accounts in insurance industry
    • Books discovery meetings for account executives
  • June 2022 - February 2023: SDR Intern

    • Completed 9-month internship program
    • Learned sales processes and CRM tools
    • Shadowed senior SDRs and participated in training
  • August 2019 - May 2022: Customer Service Representative at RetailCo

    • Handled customer inquiries and resolved issues
    • Developed communication and problem-solving skills

Annual Performance History

  • 2023: Rating: 3.0/5 Meets basic expectations. Achieved 78% of lead generation quota. Shows effort but struggles with conversion rates. Needs improvement in discovery call quality.

Compensation History

  • 2023: Base Salary: $58,000 + Commission: $4,200
  • 2022: Intern Stipend: $22/hour

Other HR Notes

  • Education: BA in Business Administration from University of Denver (graduated 2022)
  • Skills: Learning Salesforce, LinkedIn Sales Navigator, and sales prospecting techniques
  • Development Plan: Enrolled in sales skills training program. Manager providing weekly coaching on objection handling and qualification techniques.
  • Challenges: Struggles with phone confidence and needs to improve research quality before outreach. Working on building pipeline consistency.
  • Feedback: Enthusiastic and coachable. Shows potential but needs more experience and skill development. Sometimes gives up too easily when facing rejection. Improving gradually with support.
  • Goals: Aiming to hit 100% of quota in Q4 2024 and qualify for SDR of the Quarter recognition