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LLM_Engineering_OLD/week5/knowledge-base/employees/Jennifer Adams.md
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# HR Record
# Jennifer Adams
## Summary
- **Date of Birth:** July 7, 1997
- **Job Title:** Sales Development Representative
- **Location:** Remote (Based in Denver, Colorado)
- **Current Salary:** $58,000
## Insurellm Career Progression
- **March 2023 - Present:** Sales Development Representative
- Generates qualified leads for enterprise sales team
- Conducts outbound prospecting via phone, email, and LinkedIn
- Researches target accounts in insurance industry
- Books discovery meetings for account executives
- **June 2022 - February 2023:** SDR Intern
- Completed 9-month internship program
- Learned sales processes and CRM tools
- Shadowed senior SDRs and participated in training
- **August 2019 - May 2022:** Customer Service Representative at RetailCo
- Handled customer inquiries and resolved issues
- Developed communication and problem-solving skills
## Annual Performance History
- **2023:** Rating: 3.0/5
*Meets basic expectations. Achieved 78% of lead generation quota. Shows effort but struggles with conversion rates. Needs improvement in discovery call quality.*
## Compensation History
- **2023:** Base Salary: $58,000 + Commission: $4,200
- **2022:** Intern Stipend: $22/hour
## Other HR Notes
- **Education:** BA in Business Administration from University of Denver (graduated 2022)
- **Skills:** Learning Salesforce, LinkedIn Sales Navigator, and sales prospecting techniques
- **Development Plan:** Enrolled in sales skills training program. Manager providing weekly coaching on objection handling and qualification techniques.
- **Challenges:** Struggles with phone confidence and needs to improve research quality before outreach. Working on building pipeline consistency.
- **Feedback:** Enthusiastic and coachable. Shows potential but needs more experience and skill development. Sometimes gives up too easily when facing rejection. Improving gradually with support.
- **Goals:** Aiming to hit 100% of quota in Q4 2024 and qualify for SDR of the Quarter recognition